Family Care

For care at home

Caring for someone at home, together — without the group-text chaos.

Family Care keeps your family — and any caregivers or agencies you add — working from the same calendar, the same medication list and the same plan for what happens when someone can’t make it.

For familiesOpen the care network For caregiversOpen the caregiver portal For agenciesOpen agency operations

How it helps

Three kinds of people keep care at home going. Each gets a view built for what they actually do.

Families

For the people who hold it all together — often while working and raising kids.

  • One shared calendar. Doctor visits, family care time and who’s on today, in one place everyone can see.
  • Medications, written down once. The list, refills and the routines around them — no more “did anyone give Mom her pill?”
  • Who’s on today, and who steps in. Plan family time, hand over with a quick daily log, and name a stand-in before you need one.
  • A fairer load. Private weekly check-ins so the family can see who is carrying what — without sharing anyone’s answers.

If you use paid help: caregiver hours and what they cost, when household-employer tax rules start to apply, and a plan for who covers when someone calls out. Turn these on only if you need them.

Open the care network

Caregivers

For aides, nurses and friends who help a family directly, invited by that family.

  • The same plan as the family. See the visits, to-dos and routines the family shares with you.
  • A quick handoff. Log what happened on your visit so the next person knows.
  • Call-outs without the scramble. Say you can’t make it and the family sees the visit needs cover.
  • Only what you need. The family chooses what you can see, and your access ends when you leave the team.
Open the caregiver portal

Small agencies

For owners and schedulers running a team of a few dozen caregivers.

  • Hours you can trust. Clock-in and clock-out with optional location checks, reviewed by an administrator — never self-approved.
  • Payroll without retyping. Approved hours prepared for QuickBooks or Gusto with federal overtime split out, or as a payroll spreadsheet.
  • Call-out cover. A call-out releases the visit so it shows as needing cover, with suggested replacements.
  • Readiness prep. Dated federal and Virginia research topics to work through — not a compliance certificate.
Open agency operations

What’s inside

Built around the problems families and caregivers told researchers about most — not around menus.

Just say what you need

Type a sentence in the command bar. Family Care works out what you mean, shows you exactly what it will save, and waits for you to confirm.

  • Tell Dana I want water
  • Out of milk, used 2 yogurts
  • Who’s on this weekend?
  • Remind me to order pouches Friday
  • Add an event for Luis starting Oct 3

Stand-ins

Name who steps in if the main family caregiver gets sick or can’t be there, and what each person can take over. It ends by itself.

Pantry updates

“Out of milk, used 2 yogurts” or a pasted receipt becomes a list of changes you review before one save.

Caregiver pay

Hours and costs per caregiver, with a heads-up as you approach the IRS household-employer threshold ($3,000 in 2026) and the $1,000-a-quarter unemployment-tax line.

Emergency info

Contacts, conditions, allergies and where things are — on one page you can print for the fridge or front door.

Medications & refills

One current list the whole team sees, with the next refill date worked out from the last fill and days supply.

Care load check-ins

A short private weekly check-in. Others see only that you checked in — never your answers.

Supplies & reorders

Track gloves, pads and pouches, estimate when you’ll run out, and get a warning before an order goes past a monthly insurance limit.

Agency time & payroll

Approved hours become QuickBooks time activities, Gusto time sheets with overtime, or a payroll CSV — held for review until you connect an account.

Call-out cover

When a caregiver calls out, the visit is marked as needing cover and schedulers get suggested replacements — people who already know the person first.

Trust & safety

Letting someone into a parent’s home is a big deal. These are the rules the app enforces — and the ones that still depend on connections we haven’t made yet.

People you know and trust

Family Care doesn’t find, screen or employ caregivers. Your family chooses who helps, and the app helps you keep track of who does what.

Access ends when you leave

Every person’s access is tied to their current place on the care team. If someone is removed, their access stops. If they’re invited back later, they start fresh and don’t regain what was shared before.

No health details in texts

Text, email and phone alerts use fixed, generic wording — “You have an update” — never names, diagnoses or notes. Details stay inside the app.

Nothing cached on the phone

You can install Family Care like an app, but it deliberately doesn’t store care records for offline use on the device.

Not an emergency service

Family Care is not monitored around the clock. If someone is hurt or in danger, call 911. Emergency wording in the command bar points you there too.

Works with the tools you already use

Nothing here sends data to an outside service yet. File exports work today; direct connections are coming.

  • Payroll spreadsheet (CSV)File export today
  • Apple Calendar and othersFile export today
  • QuickBooks OnlineComing soon
  • GustoComing soon
  • Google CalendarComing soon
  • CheckrComing soon
  • OIG exclusion list and SAM.govComing soon
  • Twilio text messagesComing soon
  • HHAeXchangeComing soon
  • InstacartComing soon
  • DocuSignComing soon

Planned pricing

Planned pricing — not yet available. These are proposed prices for when Family Care launches. No one is charged today, and payments are not connected.

Family Free

$0

  • Shared care records and calendar
  • Privacy controls for every team member
  • Medications, emergency info and supplies

Family Plus

$12 / month proposed

  • Everything in Free
  • Week at a glance
  • Supply planning estimates
  • Price watches and accounting connections (not yet available)

Family Assist

$24 / month proposed

  • Everything in Plus
  • Guided care assistant
  • Reviewed food-photo suggestions
  • AI and voice assistant (not yet available)

Agency pilot

Pilot pricing under review

  • Scheduling, time review and call-out cover
  • Payroll preparation for QuickBooks, Gusto or CSV
  • Virginia pilot first

Caregivers

Free

  • Join the care spaces families invite you to
  • No fee to caregivers

Questions

Is Family Care a home care agency?

No. Family Care is a coordination tool for your family and the people you choose to help. We don’t find, screen, employ, supervise or place caregivers.

If I hire a caregiver directly, are they a W-2 employee or a 1099 contractor?

Usually, a caregiver who works in your home on your schedule is your household employee, not an independent contractor. Once you pay one caregiver $3,000 or more in cash wages in 2026, you generally owe Social Security and Medicare taxes and give them a W-2; federal unemployment tax can apply once total household wages reach $1,000 in a quarter. Family Care tracks these amounts and flags them — it does not file taxes. Check IRS Publication 926 or a tax professional for your situation.

Can I use it today?

Payments, text messages, email, background checks and payroll connections are not switched on yet.

Who can see my family’s information?

Only people you invite, and only the parts their role needs. Home photos and house instructions, for example, stay with the family and the caregivers you choose — not with an agency just because it’s connected.

Does it work offline?

You can install it on your phone’s home screen, but it deliberately doesn’t keep care records on the device, so you need a connection to see them.